The guide for reservation & payment cancellation.
- The reservation & payment withdrawal period If you do not rent the products, you can cancel the reservation within 30 days upon request. As long as you do not rent the products, the cancellation of reservation & payment are available with a refund.
- How to do a reservation/payment withdrawal You can check the reservation/payment cancellation status in the "reservation confirmation" selection or contact customer service(02-2190-0901).
- The Effect of Withdrawal When cancelling a payment, the payment cancellation will be made according to the refund policy.
- Refund Policy The payment will be cancelled immediately upon request, and it may take 2 to 3 weeks for your card company to issue the refund. Refund dates vary according to the card company, and the exact refund date can be checked by contacting your card company.
메인
SIM
Select
period
Select
product
(Product) -
(Usage Period) 0
(Quantity) 0
(Total Amount) 0
Pick-up
option
Reservation
Customer
- ※ Please enter your name in capital letters exactly as it appears on your passport ※ Please enter the pickup person's information.
Consent to the
Collection
and Use of
Personal
Information
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(Essential) Consent of Private Information Collection and Use
Purpose Item Holding Period User identification and confirmation
of user principalFamily name, given name,
Using the service date,
Receive/Return locationBy 6 months after
termination of serviceContact for service offering/
Handling customer complaintsContact information
(E-mail or mobile no.)Payment and charge for
the serviceCredit card company name,
Name of card holder, valid date,
payment information※ Children before the age of 14 must have the approval of his or her legal representative. -
(Essential) Consent of Trust Handling of Private Information
Trustee Purpose KT DS Maintenance and management of KT roaming inbound
online site booking systemKT IS / KT CS KT roaming service management and operation of
roaming customer centerNEXBRAIN Operation and management of KT roaming online site Eximbay Credit card payment and online payment Smartro Credit card payment and online payment
Cautions
- The SIM should be used within 90 days after purchase, otherwise it will be expired.(no refund)
- KT SIM does not support the personal authentication.
- KT SIM is only available in Korea.
- Requirements: ID card(passport or certificate of alien registration)
- Calls will be restricted when used for illegal spam calls.
- The amount spend on voice top-up and extension of the expiration date is non-refundable.
- To use this service, the country lock on your device must be turned off.
- Please contact your current telecommunications company to make sure that the country lock is off.
- This service may not be able to be used with all device models and frequency bands.
- After installing the SIM, the device may need to be turned on/off up to 5 times to recognize the SIM, depending on the device model.
- Video calls may be unusable according to your mobile phone model.
- The purchase quantity per person is limited.(1 voice SIM, up to 4 data SIMs )
- For multiple rental inquiries, Please contact question@kt.com
- For rental inquiries, contact KT Roaming Customer Center.
- +82-2-2190-0901(free everywhere at KT mobile phone, press 6 for foreign customer)
- for foreign customer : Mon~Fri, 9AM~6PM local time (Except on holidays)