Category | Content |
---|---|
Identification Information | Name, customer identification number (passport number or foreigner registration number), birthdate, nationality, expected date of visiting Korea, domestic arrival city, domestic departure city, service use period (used in account verification processes for using services) |
Contact Information | Address, telephone number (mobile/ landline), email address (to apply for/edit/ cancel online reservation services, process or manage reservation processes, view reservations, secure communication about inquiries or complaints relating to use) |
Other | Hours of using the homepage, usage records, login data, cookies, access IP data, location data, etc. (may be collected when created in the course of entering data to make an online reservation) |
※ The aforementioned information includes updated or modified information as well as information upon membership subscription.
The Company collects personal information through the homepage or roaming customer service center. Personal information is collected by a tool to collect the data created when customers or their agents log in onto or use the homepage, contact the customer service center via phone or facsimile to confirm identity, enter a special gift event, provide affiliates with personal information, or use mobile phone rental reservation services.
Personal Information to be transfered | The Time, country and method by which personal information is transferred | Person or entity to whom the personal information is provided | The purpose of use and the period of possession |
---|---|---|---|
device information (IMEI, Model,Serial number) | • Country : the United States
• Time: within 24 hours of reporting the loss • Method: SFTP should be sent |
• GSMA - E-mail:IMELHELPDESK@ GSMA.COM - Telephone number : +1 (408) 617 8959 |
• The purpose of use: Bloking the overseas use for the device which is reported missing • Usage Period: until the report of the loss is canceled |
Phone number, IMSI number, service usage information | • Countries: Israel, Pune India, Manila Philippines, Moscow Russia • Time: In the event of a billing system problem • Method: Check information by accessing kt system in a secure way from abroad |
Aviv Sneh (Head of Amdocs Korea) | • The purpose of use: Solving the billing systme problem • The period of possession: Destroy immediately right after achievement of the purpose |
EID, ICCID | • Countreis: Belgium, Germany • Time: Upon request to activate eSIM • Method: Remote site transmission with TLS Authentication over HTTPS |
Thales DIS (Singapore) Pte. Ltd | • The purpose of use: activate eSIM • Usage Period: Until consignment contract ends |
EID, eventID(Thales DIS (Singapore) Provided via Pte.Ltd RSP server) | • Country : the United states • Time: Upon request to activate eSIM • Method : Remote site transmission with TLS(Mutual certificate-based) |
Samsung, Apple | • The purpose of use : Add the fuction to easily download eSIM by displaying Noti. on the device without QR scanning when acrivating eSIM • Usage Period: Until consignment contract ends |
Subcontractor | Outsourced Processes |
---|---|
kt ds | Maintain and control the reservation system of the KT Roaming Inbound homepage |
kt is/kt cs | Manage rentals and operate the roaming customer center |
NEXBRAIN Co., Ltd. | Operate and manage the KT Roaming Inbound homepage |
As a rule, the Company promptly destroys personal information based on the set retention and usage periods once the purpose of its collection and use has been accomplished. The scope of destruction targets and the destruction procedures and methods are as follows.
The Company shall faithfully respond to demands from customers (including legal guardian for children under 14) if customers demand to view or edit their personal information. Customers may cancel reservations and withdraw their consent on the collection, use, assignment or provision of personal information, whereas the Company may immediately correct or delete personal information if a need to correct or delete the respective personal information is acknowledged (e.g., the information is deemed to have contained errors or its conservation period has elapsed).
The Company may install and operate cookies to find and save information of a reservation maker if necessary for operating the homepage or roaming reservation system. Cookies are small test files that are sent by the server used in operating the Company’s website and roaming reservation system to the browser of the reservation maker, and are saved to the hard disk of the reservation maker’s computer. The reservation maker may determine whether to allow or refuse the collection of information via cookies using the security policy of the web browser.
The Company has established the following technical and administrative measures in order to secure reliability to prevent the personal information of customers from being lost, stolen, leaked, falsified or damaged.
The Company has designated the following relevant division and Personal Information Protection Manager in order to protect the personal information of customers and process complaints relating to personal information. Customers can report any complaints with respect to personal information protection, which may occur while making an online reservation on the homepage, to the division or manager in charge. The Company shall promptly process the complaints and reply.
Previous revision date : 2020.07.09
Current effective date : 2021.1.28