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faq

Confirm the following inquiry items for more convenient use of rental services.

I want to rent a mobile phone available in Korea.

You can rent if you visit kt Roaming Centers located at each airport.

- Required documents at rental: ID card (passport) and credit card in your name. (In case of a check, payment is possible, but the deposit must be paid in cash)
- Payment of rates: To be settled when returning equipment.

Roaming center Information
Can I make an advance reservation online?

Yes, prior to booking, payment through online booking > booking menu. You have only to input at the airport information counter at departure/return about online booking and receive the rental equipment at the Roaming Center.

Is rental possible without a passport?

Yes, Koreans can use a resident registration card or a driver’s license, but foreigners must use their passports.
- Kinds of ID cards permitted : A resident registration card or a driver license, an alien card or a passport

What kinds of terminals can I rent?

KT rents mobile phones available abroad with a portable Wi-Fi Router. To check use rates of rental equipment, refer to following page.

Mobile phone rental Wi-Fi Router rental

What benefits would be given in the case of long-term use?

In the case of rental within 1-10 days, 3,300 won/day will be charged. For 11-20 days, rental is possible at 2,200 won, and for more than 21 days, rental is possible at 1,100 won.
However, for the Wi-Fi Router, the actual rent, including data call charges, will be 8,800 won, including Vat.

What shall I do with the breakdown or loss of the rented equipment?

If the equipment breaks down or is lost, then be sure to contact the Roaming Customer Center right away.

- Domestic : 1588-0608 , - Overseas : +82-2-2190-0901

Be careful that a separate charge can be claimed in the case of damage to a mobile.

Do I have to return at the same place from where I rented?

Return is possible at other Roaming Centers.

Roaming center Information
Is the data usage of the Wi-Fi Router restricted?

No, unlimited data can be used, but for smooth use, less than 3 simultaneous connection is recommended.

How can a group rental or a large quantity rental be made?

For a group rental, such as a corporation or a travel agency, inquire to question@kt.com.

What is your payment method?

You can pay through online payment system with VISA, Master, JCB, AMEX etc credit card payment or Unionpay, Alipay, Tenpay, Wechat, Paypal etc.

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